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Technical Customer Support

IL-Lincolnshire, • Resolves problems with customers via telephone email or chat sessions using basic technical product knowledge and interpersonal skills. • Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates as directed. • Develops an understanding of multiple applications and platforms. • Help Desk position assisting customers with t

Job Online on Website: http://jobview.monster.com/Technical-Customer-Support-Job-Lincolnshire-IL-US-185298264.aspx

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