– and built for speed. The Senior Customer Service Representative is responsible … calls and for serving as the primary customer interface for departmental inquiries. … Responsibilities: Ensures quality customer service for internal and external … Responds to incoming customer service … and written Identifies and assesses customers’ needs quickly and accurately Solves … representatives to resolve complex customer service inquiries Monitors delegated … service issues to ensure timely etc…
From careers.unitedhealthgroup.com – see full text…