TN-Knoxville, Job Description SNI Technology’s client is seeking to hire a Tier II Help Desk Support Specialist for an exciting full-time, direct-hire opportunity located in Knoxville, TN. Help Desk Support Specialist Position Description The Help Desk Support Specialist is a full-time position to manage inbound helpdesk tickets, email, and phone calls. They will be responsible for tier 1/2 and routine support
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