50+ incoming phone calls from customers and providers to identify the type … assistance the customer needs (i.e. benefit and eligibility, … quickly build rapport and respond to customers in a compassionate manner by identifying … exceeding customer expectations (responding in respectful, … into simple, step-by-step instructions customers can understand and act uponFlexibility … solutions that help nearly 25 million customers live healthier lives. You’ll help … etc…
From careers.unitedhealthgroup.com – see full text…