setup support; coordinate with Service Desk for advanced support, if required* … department* Respond to and resolve Service Desk calls as escalated, including … experience* A minimum of 3 years of customer service experience* Thorough working … control devices* Strong dedication to customer service* Experience working in a … Prior experience in a law firm or service industry* Industry relevant training … Applications, Audio, BASIC, Cisco, Customer Service, Excel, Laptop, Management, etc…
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